Policies & FAQ
STUDIO POLICIES & FAQ
REGISTRATION & PAYMENT
A valid credit or debit card must remain on file for all enrolled families.
Foundations session tuition is paid as a one-time fee at registration, there is no additional registration fee. Training tuition is charged monthly based on each dancer’s total weekly training hours. Company fees and payment schedules are communicated privately to Company families. Students enrolled in training and/or company have a one time registration fee of $40.
Any unpaid balance may be charged to the card on file.
LATE PAYMENTS
A $15 late fee will be applied to unpaid balances on the 10th of the month.
Dancers may be unable to participate in classes, rehearsals, performances, or competitions if an account remains past due.
REFUNDS
Registration fees, tuition, session fees, choreography fees, costumes, recital fees, competition fees, convention fees, and other program-related payments are non-refundable.
Tuition and session fees reserve a dancer’s place in class and are based on enrollment, not attendance. Refunds or credits are not issued for missed, dropped, or unattended classes.
WITHDRAWAL POLICY
Withdrawal requests must be submitted in writing by email.
For monthly Training classes, written notice must be received at least 14 days before the next billing date to stop the following month’s tuition charge.
Foundations sessions are prepaid and non-refundable. Withdrawal from a Foundations session does not result in a refund or account credit.
Company withdrawal policies and financial obligations are outlined in the annual Company agreement.
ATTENDANCE
Consistent attendance is essential to a dancer’s progress, confidence, technical development, and success.
Please notify the studio when your dancer will be absent. Missed classes do not reduce tuition and are not eligible for refunds or credits.
Company dancers are subject to additional attendance requirements for technique classes, rehearsals, choreography, competitions, and conventions.
CLASS PLACEMENT
Age ranges are general guidelines. Placement may also be based on experience, technical readiness, maturity, class availability, and instructor recommendation.
High Pointe reserves the right to recommend a different class or level when it better supports the dancer’s development.
DRESS CODE
Dancers should arrive in fitted, appropriate dancewear with hair secured away from the face.
Required shoes and attire vary by class and are listed with each program or communicated during registration. Clean indoor tennis shoes are required for hip-hop classes.
For your convenience, shop our online store to get everything you need for dance class!
http://WWW.SHOPNIMBLY.COM/highpointe
CLASSROOM OBSERVATION
Parents and guests are not permitted inside the classroom during regular instruction unless invited by the teacher or studio administration.
This allows dancers to remain focused and gives instructors the best environment for teaching. TVs in the lobby allow parent viewing anytime.
INCLEMENT WEATHER
High Pointe generally follows Bentonville Public Schools when determining weather-related closures, but studio decisions may vary based on timing and local conditions.
Closures and schedule changes will be communicated by email, text, or studio messaging. Weather-related closures do not result in refunds or tuition adjustments.
RECITAL PARTICIPATION
Foundations dancers enrolled in the Spring Recital Session participate in the annual recital. Spring session tuition includes one costume, recital participation, and the recital fee.
Training classes focus on technical development and do not participate in the annual recital.
Company members are required to participate in the annual spring recital.
COMMUNICATION
Official studio information is sent through email, DanceStudio-Pro, and other approved studio communication channels.
Families are responsible for keeping their contact and payment information current and reviewing studio communications regularly.
Questions regarding enrollment, billing, placement, attendance, or policies should be directed to the High Pointe office rather than individual instructors.
PRIVATE LESSON POLICY
Private lessons at High Pointe Performing Arts Studio are designed to provide dancers with individualized instruction, focused technical development, and additional support toward specific goals.
Priority Scheduling
Priority for private lessons and studio space is always given to dancers who are currently enrolled at High Pointe Performing Arts Studio.
Current High Pointe Students
Dancers who are actively enrolled in High Pointe classes or Company may schedule approved private lessons without an additional studio rental fee.
Private lesson rates are set by the individual instructor and are paid separately.
Non-High Pointe Students
Dancers who are not currently enrolled at High Pointe may request private lessons based on instructor and studio availability.
In addition to the instructor’s private lesson fee, non-enrolled dancers are responsible for a $50 per hour studio rental fee.
This rental fee is paid directly to High Pointe Performing Arts Studio and is separate from any amount owed to the instructor.
DanceStudio-Pro Account & Waiver
All dancers participating in private lessons at High Pointe must have an active DanceStudio-Pro account with a current waiver on file before entering the studio for instruction. This applies to both enrolled High Pointe students and non-enrolled private lesson students.
For non-High Pointe dancers, creating a DanceStudio-Pro account does not constitute enrollment in High Pointe classes and does not waive the studio rental fee.
Scheduling & Studio Use
All private lessons must be scheduled in advance and approved by High Pointe. Studio space is not guaranteed and is subject to availability.
High Pointe classes, rehearsals, Company activities, and currently enrolled students will always receive scheduling priority.
Private lessons may not be scheduled independently in High Pointe studio space without prior approval.
Cancellations & Payments
Instructor fees and studio rental fees are associated with the reserved lesson time. Cancellation and rescheduling policies may vary by instructor, and families are responsible for confirming those expectations when booking.
High Pointe reserves the right to limit private lesson availability and studio rentals at any time based on studio programming, staffing, and facility needs.
FREQUENTLY ASKED QUESTIONS
Which program is right for my dancer?
Foundations is designed for dancers ages 2.5–12 who want quality instruction through focused sessions.
Training is designed for dancers ages 7+ who want focused technical development without recital or competitive requirements.
Company is an audition-based program for committed dancers seeking elevated training, performance opportunities, competitions, and conventions.
Does my dancer need previous experience?
No experience is required for Foundations. Returning dancers are also encouraged to continue progressing through each session.
Training class placement may depend on age, experience, and instructor recommendation.
Company participation requires an audition or instructor evaluation.
Are parents allowed to watch class?
Parents do not remain inside the classroom during instruction. TVs in the lobby allow for parent observations anytime.
Where can I find tuition and schedules?
Current Foundations dates, class times, and session pricing are listed on the Foundations page.
Training schedules and monthly tuition are listed on the Training page.
Company schedules and financial details are shared privately with participating families.
How do I register?
Use the registration links on the Foundations or Training pages. Families interested in Company may submit a Company Interest Form or register for annual auditions when available.
Still have questions?
Contact the High Pointe office, and we will help you find the best fit for your dancer.
highpointeperformingarts@gmail.com
